Terms of service

1. About the service

RAZED provides personalised practice worksheets and learning feedback for 11+ preparation. An adult parent, legal guardian or private tutor must own and manage the account. RAZED is independent of test providers, schools and exam boards, and does not provide official exam results or guarantee admission, marks or grades.

2. Automated systems

Automated systems are used to create worksheets, assess uploaded work and personalise subsequent practice. These systems can make mistakes. You should use the feedback as learning support, report material errors to razvan00rusu@gmail.com, and not rely on it as the sole basis for a high-stakes educational decision.

3. Accounts and children

You must provide accurate information, keep account credentials secure and supervise the child's use of the service. Use only the child's first name in their learner profile. You confirm that you have parental responsibility or appropriate authority to provide information about each child added to the account. Tutors must ensure the parent or guardian has received the RAZED Privacy Notice and has authorised the tutor to provide the learner information and work.

4. Subscription and cancellation

The launch preview includes one worksheet and its feedback without charge. Paid access is not currently available. Before subscriptions open, the price, billing period, cancellation process and required trader information will be shown clearly before checkout.

Consumers may have a statutory 14-day cancellation right. Where you ask us to begin supplying a service during that period, we may charge a proportionate amount for service already supplied where permitted by law. Nothing in these terms removes statutory consumer rights.

5. Unlimited and fair use

Unlimited means that no ordinary monthly worksheet quota applies. There may be one active worksheet per subject per learner. Parent accounts are for personal household learning. Registered tutor accounts may use worksheets and feedback with their own listed students, but neither account type may resell materials, redistribute them publicly, run bulk generation, share access with another business or use RAZED as a general question-bank supplier.

6. Turnaround target

We aim to provide feedback and queue the next worksheet within 12 hours of receiving a legible, complete upload. The target may be paused where a file is unreadable, incomplete, unsafe, corrupt or requires information from you. Planned maintenance, events outside reasonable control and fair-use restrictions may also affect timing.

7. Uploads and intellectual property

You retain ownership of original material you upload. You give RAZED a limited licence to store, process and reproduce it only as needed to operate, secure and improve the service. RAZED worksheets and feedback are licensed for the learner's personal educational use and must not be republished, sold or used to train another service.

8. Acceptable use

You must follow the Acceptable Use Policy. We may suspend access where reasonably necessary to protect children, other users, the service or our legal rights. Where practical, we will explain the reason and allow a reasonable opportunity to resolve the issue.

9. Availability and liability

We provide the service with reasonable care and skill. We do not exclude liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or statutory consumer rights. Subject to those protections, RAZED is not responsible for indirect or unforeseeable loss or for educational decisions made without appropriate professional judgment.

10. Changes and ending the service

We may change the service or these terms for security, legal, operational or product reasons. Material changes will be communicated in advance where reasonably possible. You may stop using the service and cancel at any time.

11. Law and contact

RAZED is operated by Razvan Rusu, a sole trader. These terms are governed by the laws of England and Wales, without removing any mandatory protections of the place where you live. Contact razvan00rusu@gmail.com with questions or complaints.