Privacy notice

1. Who controls the information

Razvan Rusu, trading as RAZED, is the controller of personal information used by this service. Privacy questions and rights requests can be sent to support@razed.uk. Additional trader contact information will be provided directly where legally required.

2. Information we collect

We collect the parent's, guardian's or tutor's email and authentication information; tutor business name if provided; the learner's first name, year group, exam type, target school if provided, and selected subjects; uploaded completed worksheets; generated feedback, scores and learning history; subscription and referral code records; support messages; and basic security and service-use events.

Please do not upload a child's surname, address, school records, medical information or other information that is not needed for worksheet feedback.

3. Why we use it

We use information to provide and personalise worksheets, assess completed work, show progress history, operate accounts, subscriptions and referral discounts, prevent misuse, answer support requests, improve reliability and meet legal duties. Our lawful bases include performing the service contract, legitimate interests in operating and securing the service, legal obligations and consent where consent is specifically requested.

4. Children's information

Children under 16 normally work through a parent account. An under-16 student account remains restricted until a tutor invitation is accepted. Students aged 16 or over may create and control their own account. A tutor must have appropriate authority before adding a child. We apply high privacy settings by default, do not display public profiles, do not serve behavioural advertising and do not ask children to interact with an open-ended chatbot. Parents can ask the account owner or RAZED to access, correct or delete learner information.

5. Automated personalisation and assessment

Automated systems analyse completed work to prepare feedback and choose subsequent practice. This supports learning but does not produce an official examination result or a decision with legal or similarly significant effects. You may ask us to review or correct feedback that appears materially wrong.

6. Who receives information

We share information only with providers needed for hosting, file storage, authentication, payment, communications, security and automated worksheet processing. This currently includes a private Discord workspace used by an authorised reviewer to check proposed worksheets, submitted work and feedback before release. Referral notifications sent there use account and Stripe customer identifiers, not parent or learner names. Access is restricted to authorised RAZED reviewers and the service bot. Providers must handle information only for agreed purposes. We may also disclose information where required by law or necessary to protect a child or another person.

7. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we use an adequacy decision or appropriate contractual and organisational safeguards as required by UK data protection law.

8. Retention

Account and learning records are kept while the account is active. Operational review copies in Discord are retained only for as long as reasonably needed to operate the service, check quality and resolve support issues, and are included when handling an applicable deletion request. Following account closure, we aim to delete worksheet files and child profile information within 90 days, except where a shorter period is requested and feasible or a longer period is required for legal, fraud-prevention or dispute purposes. Backups are removed on their normal secure rotation.

9. Security

We use access controls, private file storage, authenticated links, encrypted connections, monitoring and least-access practices. No internet service is risk free; email support@razed.uk if you suspect an account or file has been exposed.

10. Cookies and similar storage

RAZED uses essential browser storage and cookies for authentication, security and core preferences. We do not currently use non-essential advertising cookies. If that changes, we will provide appropriate information and choices before placing them.

11. Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent. Contact support@razed.uk. You may also complain to the UK Information Commissioner's Office at ico.org.uk.

12. Changes

We will update this notice when our processing changes and will highlight material changes in the service or by email where appropriate.

13. Email preferences

We send an introductory email when you create an account, and service updates when a worksheet or feedback is ready. Feedback emails explain whether another worksheet is being prepared or whether your current access includes no further worksheets. We also send essential account, security, billing and support messages. Worksheet and feedback reminders are enabled by default. Marketing emails about new features, general tips and advice, and partnerships and deals are each disabled by default and require your opt-in. We store your email preferences and when they were last updated.

We use Resend to deliver these emails. Resend receives the recipient email address, the account holder's name where available, message content and delivery information. Worksheet and feedback emails link to the signed-in dashboard rather than attaching learner work or including scores. We keep email content and sending records to operate the service and resolve delivery issues, subject to the retention practices above.

You can change your preferences or withdraw marketing consent at any time using Email preferences in your dashboard. Essential account, security, billing and support messages continue regardless of these settings. For help with account emails or closing your account, contact support@razed.uk.